Our Promise
— PRIVACY POLICY —
1. Introduction
Prayag Builders And Developers respects your privacy and is committed to protecting your personal data in accordance with Indian laws including the Information Technology Act, 2000 and applicable rules.
This Privacy Policy explains how we collect, use, process, and safeguard information.
2. Information We Collect
We may collect:
a) User Information
- Full Name
- Phone Number
- Email Address
- Property preferences
- Communication history
b) Device Information
- IP address
- Browser type
- Device type
- Operating system
c) Cookies
- Session cookies
- Preference cookies
- Analytics tracking cookies
d) Message Data
- WhatsApp communication logs
- RCS message interactions
- Customer support records
3. Purpose of Data Collection
We collect data to:
- Provide property information
- Schedule site visits
- Process bookings
- Send transaction updates
- Provide customer support
- Comply with legal requirements
4. Consent for WhatsApp & RCS Data Processing
By sharing your contact details, you expressly consent to receive communications via:
- WhatsApp Official Business API
- RCS Messaging
- SMS and Email
You may withdraw consent anytime by replying “STOP” or contacting us.
5. Legal Basis for Processing
We process personal data based on:
- User consent
- Contractual necessity
- Legal compliance
- Legitimate business interest
6. How We Use Collected Data
Prayag Builders And Developers uses data to:
- Respond to inquiries
- Share brochures and offers
- Provide transaction updates
- Improve customer experience
- Conduct analytics and reporting
We do not sell personal data.
7. Data Retention & Deletion
We retain personal data only as long as necessary for:
- Legal compliance
- Business operations
- Dispute resolution
Users may request deletion subject to statutory obligations.
8. Data Sharing with Third Parties
We may share data with:
- Meta Platforms (WhatsApp)
- Google (analytics services)
- Telecom Operators (RCS delivery)
- CRM software providers
- Government authorities when legally required
All partners are required to maintain confidentiality and security standards.
9. Security Measures & Encryption
We implement:
- SSL encryption
- Secure servers located in India
- Restricted employee access
- Data access controls
- Platform-level encryption via WhatsApp and RCS
10. Cookies & Tracking Technologies
Our website uses cookies to:
- Enhance user experience
- Track visitor analytics
- Improve functionality
Users may disable cookies via browser settings.
11. Data Transfer & Storage
Data is primarily stored within India. If transferred outside India through service providers, we ensure appropriate safeguards are in place.
12. User Rights
Users may request:
- Access to their data
- Correction of inaccuracies
- Deletion of personal data
- Withdrawal of consent
- Restriction of processing
Requests may be sent to prayagbuildersndevelopers@gmail.com.
13. Policy for Children
Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from minors.
14. Updates to Privacy Policy
We may update this Privacy Policy periodically. Revised versions will be published with updated effective date.
15. Governing Law (India)
This Privacy Policy is governed by the laws of India. Disputes shall fall under jurisdiction of courts in Maharashtra.
16. Contact Information
Prayag Builders And Developers
Shop No. 13 & 14, Omkar Arcade,
Plot No. 24, Sector No. 15/A,
New Panvel, Raigad – 410206
Email: prayagbuildersndevelopers@gmail.com
Contact: +91 9702381111
Our Services
From foundation to finish, we handle every step with care.
